Support

Questions, feedback or a problem with the app? Email us and we'll get back to you.

FAQ

How do I delete my account?

In the app, go to Profile, then About, then Delete account. This permanently deletes your account, profile, and the photos you added. It can't be undone.

How do I cancel my subscription?

InSync+ is billed through Apple. On your iPhone, open Settings, tap your name, then Subscriptions, choose InSync, and tap Cancel Subscription. Deleting the app or your account doesn't cancel it on its own. Apple handles refunds under its policies.

How do I unpair?

In the app, go to Profile and tap Unpair (on one phone: Stop playing on one phone). Meals you cooked together stay in both of your histories.

How do I contact you?

Email insyncapp.help@gmail.com. Include your device model and what happened, and a screenshot if you can.